A front desk that never misses a message or a call.
Sakure Clinic Assistant answers patients on WhatsApp and on the phone, in Telugu, Hindi or English. It gives clinic timings and general information, collects appointment requests and passes them to your staff.
The routine front-desk work, handled
- Answers common questions: timings, location, doctors, services you list.
- Takes appointment requests and sends them to your staff.
- Handles inbound calls with a voice receptionist.
- Sends reminders to patients who booked.
- Sends your staff a summary of each conversation.
Clear limits
It does not diagnose. It does not give medical advice, suggest medicines or promise any treatment outcome. Anything medical goes to your staff. Urgent wording triggers a handover rule you set.
From walkthrough to switch-on
Walkthrough of your front desk.
Your information and languages loaded.
Handover rules agreed in writing.
Test with your staff.
Switch on and review.
The WhatsApp number and phone line belong to your clinic. Fees go to Meta and the phone provider at their rates.
Handled as sensitive
Patient conversations are handled as sensitive. Your data is kept separate from every other client's. See Security and data.
Example: Demo Clinic, an imaginary dental clinic, could have a patient message at night to ask for Saturday morning. The assistant records the request and the front desk confirms it in the morning. (Illustration only. Demo Clinic is not a real clinic.)
Questions about the Clinic Assistant
Does it give medical advice?
No.
Which languages?
Telugu, Hindi and English.
Who sees patient messages?
Your staff, through the clinic's own access.
Tell us the job. We will tell you how we would do it.
Message us on WhatsApp or call. A free 20-minute walkthrough, in English, Telugu or Hindi. If we are not the right fit, we say so.